Before a patient applies for a payment plan, identity verification is necessary to protect our providers and patients from fraud.
When possible, retain a copy of the applicant’s valid government-issued photo ID in their chart for audit and record-keeping purposes. Only one form of ID is necessary.
Acceptable ID Types:
- Drivers License
- State ID
- Passport or Passport Card
- Military ID/Dependent ID
- Permanent Resident Card
- Other Government Issued Photo ID
Spotting a Fake ID
There are a few ways the ensure the physical IDs being assessed are valid. We’ve summed up a few red flags to look out for.
- Check for holographic overlays over the photo and/or laser engravings.
- Check for misspellings.
- Information listed in the incorrect location.
- Rough or bumpy texture.
- Verbal verification of patient information does not match information on the ID.
Valid ID Examples:
