---
title: Tracking Provider Settings Changes
description: Use Audit Trail Logs to pinpoint what changed, when, and by whom
---

1. [HFD University](https://helpcenter.healthcarefinancedirect.com/hfdu?hsLang=en)
2. [ Ops Portal Management ](https://helpcenter.healthcarefinancedirect.com/hfdu/ops-portal-management?hsLang=en)
3. [ System ](https://helpcenter.healthcarefinancedirect.com/hfdu/ops-portal-management?hsLang=en#system)

# Tracking Provider Settings Changes

## Use Audit Trail Logs to pinpoint what changed, when, and by whom

- Log in to the Ops Portal
- Hover over **System  **in the naviation menu and select **Logs**
- Next, select **View Audit Trail Logs**
- In the Logs view search Change ID, Table Name, ID (Provider ID), Changes, Changed On and Changed By so you can locate relevant entries.
  
    - Provider ID search is most common.
- Once search parameters have been set, view the results in the **Changes **column. Inspect the before/after values (ProviderName, bank fields, retention fees, etc.) to understand exactly what changed.  
    - e.g. {MaxAmountAllowed.Value} was {5000.0000} is {10000}. So, the value was updated from $5,000 to $10,000

![](https://helpcenter.healthcarefinancedirect.com/hs-fs/hubfs/image-png-Mar-26-2026-04-12-33-4566-PM.png?width=992&height=153&name=image-png-Mar-26-2026-04-12-33-4566-PM.png)