Ops Portal Provider Account Status Definitions

Below are provider account status definitions.

ℹ️ In order for accounts to be ACTIVE and provider have the ability to transact the 'Activated' checkbox must be checked.

Status	Definition	Notes
CAN	Cancelled - The provider’s account has been cancelled, either at the provider’s request or due to an internal decision.	Provider 'Activated On' checkbox must also be unchecked.
CONBI	Contact Billing - Billing issues have been identified, and the provider is requested to contact Payment Operations.	Legacy Status
CUR	Current - The provider account is current and active.
INVBA	Invalid Banking - The provider’s bank account information is invalid, and HFD is unable to debit or credit the provider’s account.
PDACT	Provider Deactivated - The provider account has been deactivated. The provider is unable to process transactions or access the Provider Portal.
PRTNM	Returned Monthly Credit Fee - The provider monthly fee has been returned.	Legacy Status
TST	Test - The account is marked as a test account.