Skip to content
  • There are no suggestions because the search field is empty.

Interpreting Provider Programs (Offers)

Providers with multiple financing offers appear in the Ops Portal under Provider Settings on the Program Information – Part 1 tab. 

To access this section:

  1. Log in the Ops Portal (ELI)

  2. Select Providers> Manage Providers in the navigation menu

  3. Search by any field it he Provider Table

  4. Click Edit next to the Provider ID

  5. Select the Program Information - Part 1 tab

Use the glossary below to understand what each column represents and how it connects to the offers presented to the consumer.

Examples: 

 

Glossary

Column  Definition
Name

This is the offer name. It includes the following components:

Program Code- Credit Grade-Term Length-Promo Status- (P indicates this specific offer has a promo), Archive Status (A indicates this specific offer has been archived.)

Title We don't use this field.
Section We don't use this field.
Promo Term Indicates the structure of the promotional term: the first number represents the promo months, and the second number represents the installment months.
Term This is the standard installment term length.
Int. Rate This is the interest rate charged to the consumer for this offer.
Adv. Rate This is the advance rate paid to the provider. For example, at a 95.5% advance rate, the provider receives 95.5% of the total amount financed and HFD retains 4.5%.
DP % If an offer has a down payment listed as a percentage, it will be in this field.
DP Amount If an offer has a down payment that is a flat dollar amount, it will be in this field.
Min Mo. Pmt This is the minimum monthly payment amount we accept for this specific offer. 
DP PF Type This indicates if there is a fee being charged to the patient when they make their down payment. It will be either percentage based or a flat dollar amount.
DP PF Amt This field will populate if the down payment fee is a flat dollar amount.
DP PF Max Amt If the down payment fee is a percenage-based amount, we set a maximum fee amount. That amount will be indicated in this field.
Min Fin. Amt This is the minimum amount a patient can finance for this specific offer.
Max Fin. Amt This is the maximum amount a patient can finance for this specific offer.