---
title: How to Reassign Payment Plans to a New Provider
description: reassign
---

1. [HFD University](https://helpcenter.healthcarefinancedirect.com/hfdu?hsLang=en)
2. [ Payment Plan Management ](https://helpcenter.healthcarefinancedirect.com/hfdu/payment-plan-management?hsLang=en)

# How to Reassign Payment Plans to a New Provider

## If an application is submitted under the wrong provider, HFD internal users can reassign the consumer account to the correct location by following the steps below.

1. Log in the Ops Portal (ELI)
2. Enter the **Proc ID (Internal HFD Patient Identifier) **in the search bar or:
3. Select **Applications> Manage Application**s in the navigation menu
4. Search by any field it he **Applications Table**
5. Click the **Proc ID**
6. From the** Summary Page**, scroll to the **Activity **section
7. Locate and select the **Reassign** link![](https://helpcenter.healthcarefinancedirect.com/hs-fs/hubfs/image-png-Mar-30-2026-11-28-05-2899-PM.png?width=670&height=344&name=image-png-Mar-30-2026-11-28-05-2899-PM.png)
8. Enter the **Provider ID** of the provider you wish to Reassign the account to and select **Reassign![](https://helpcenter.healthcarefinancedirect.com/hs-fs/hubfs/image-png-Mar-30-2026-11-29-42-8173-PM.png?width=670&height=398&name=image-png-Mar-30-2026-11-29-42-8173-PM.png)**

NOTE: The current provider appears directly above the table to indicate where the account is presently assigned. This will update automatically after the reassignment is completed.