We understand that there are employees in your office that operate out of multiple locations, that’s why we make it easy for them to get access to the portal they need, wherever they are.

You’ll first need to be sure the user has been invited to one of your locations.

Inviting Existing User

As an administrator, from the Provider Portal, click the settings icon

• Click Users from the menu on the left
• Select the center you wish to add the existing user to from the provider selection dropdown
• Click Add Existing User

• Begin typing in the users full name ONLY (searching by email will not show any results)

• Click Invite

• The user will not receive an email but will now have access to both centers via a dropdown accessible from the login page and in the upper right-hand of the navigation.