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The Do’s and Don’ts of Funding with HFD

Getting funded quickly shouldn’t be complicated. With just a few simple steps, you can avoid delays and keep cash flow running smoothly without delays, errors, or extra follow-up.

 

Quick Tips for Smooth Funding:

1. Submit clean, accurate applications.

Double-check that all patient info is correct including name, DOB, email, phone before submitting.

2. Use the Provider Portal.

Always submit applications directly through your HFD Portal to ensure everything is tracked correctly and in the right format.

3. Confirm patient steps are completed.

Make sure patients have completed all required steps, including ID verification and signing their agreement.

4. Track status in real time.

Use the application dashboard in the Portal to monitor progress and spot any missing steps early.

5. Reach out if something looks off.

If something feels stuck or confusing, contact provider support. We’re here to help.


Avoid These Common Mistakes:

1. Don’t backdate applications. 

Submitting applications for past treatment dates can cause delays and compliance issues. 

2. Don’t use outdated or incomplete patient info.

Incorrect information (like a wrong phone number or email) can block verification.

3. Don’t skip required steps. 

Every step in the process exists for a reason. Skipping any of them will hold up funding. 


Want to Learn More?

You can track funding status anytime in your HFD Provider Portal. To learn more, visit our our Funding Report article.
 
To learn more about how to navigate your HFD Provider Portal, visit our Quick Guide to the HFD Provider Portal
 
Need help? We're here to help. Reach out to Provider Support anytime at providersupport@gohfd.com or call 877-272-5549