👉The HFD Patient Portal allows patients and clients to manage their payment plans and account details. If you need to manage your Provider Portal account and payment plans, please click here.
Managing Multiple Payment Plans
Creating an Account
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Click Create an Account.
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Enter your date of birth and email address, then complete the Captcha.
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Create and confirm your password, set a recovery question.
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Agree to the terms and conditions and click Create Account
Once complete, the patient will receive a confirmation email, and your account will be ready to use.
Dashboard Overview
rom the MyHFD Customer Portal dashboard, you can view:
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Payment history
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Balance information
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Next payment due date
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Account alerts
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Special promotional offer terms
You can also make one-time payments directly from the dashboard.
By selecting View Finance Details, you’ll see an expanded view of your account, including:
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A payment plan summary
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Options to shorten your term length
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Downloadable copies of your signed agreement
One Time Payment
To make a one-time payment:
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Click Pay Now on the dashboard, or
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Go to the Payment tab in the menu.
From here, you can:
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Pay past-due balances
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Enter a custom payment amount
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Pay off a No Interest Promo
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Choose whether your payment applies to interest or principal
Profile Management
Manage Auto Pay
To update the account used for automatic payments:
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Go to the Profile section.
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Select Edit automatic payment method.
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Choose from various payment types (including HSA/Flex spending accounts, if available).
💡 Be sure to update your payment method at least 48–72 hours before your next scheduled payment to ensure the change takes effect.
Update Contact Information
From the Profile section, select Edit contact information to update:
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Address
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Phone number
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Email address
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Preferred language
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Notification settings
Manage Multiple Payment Plans
You can manage multiple payment plans from one login.
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From the Profile menu, select Claim My Application.
- Enter your HFD Application ID found in your setup email or by calling HFD at 877-874-3877.
- Enter your date of birth and email, then click Claim Application.
The consumer can then toggle between payment plans from the Dashboard or within the Profile page
