1. Help Center
  2. User Management

Add a User to Multiple Locations

Some users may need access to multiple locations in your network to submit and manage payment plans. HFD makes that possible with the Add Existing Users function.

Adding Existing Users

In order to manage account users, you'll need Administrator or Manager permissions. 

  • To begin, click the settings icon in the upper right-hand corner of the provider portal

  • Select Users
  • Select the center you wish to add the user to in the dropdown menu

  • Click Add Existing Users
  • Type the users first and last name
  • Click Invite

The user will now have access to that center and have the ability to toggle back and forth between centers each time they log in. 


The user can also toggle between centers by selecting the dropdown now visible in the navigation menu.